William Optics ZenithStar 80 User Manual download pdf (Page 12)

William Optics is the manufacturer of the products sold on WOnline and through its

Authorized Dealers sales network. This means that each original item is covered by the WO

warranty. For a period of two years from the date of original retail purchase, WO will repair

or replace a defective product provided it is returned to WO freight prepaid, with proof of

purchase. Please contact WO to solve any warranty claim.

If the product has been misused, mishandled or if repairs have been attempted or performed

without explicit consent from WO, the warranty will be deemed void. Normal wear-and-tear

is not covered by this warranty. If the claim is denied because it is deemed to be a non-

manufacturing defect, the customer will be notified of the reasons of denial.

This warranty is the manufacturer's warranty; additional warranties may apply but are

beyond William Optics Corp.'s responsibility.

WO reserves the right to verify all warranty claims for defective products. WO furthermore

reserves the right to change these terms and conditions and product specifications or to

discontinue products without previous notice. This does not affect your warranty rights.

Beyond the warranty period it is the customer's responsibility to deal directly with WO in

order to agree upon any repairs or replacements. Please contact William Optics for further

details on your options to obtain service on one of our products.

William Optics Corporation (WO) neither intends to nor will ever disclose your personal

information to third parties without your consent. All company personnel with access to

customer information are aware of our policies and are trusted professionals in the field.

WO intends to enforce these provisions vigilantly for your peace of mind and protection.

Company Policies

If your purchase has incurred any damage during shipping, you didn't receive the correct

product or parts are missing, contact us or your Authorized WO Dealer within 48 h of

delivery in order for us to assist you without delay.

Carrier-caused problems must be reported to the carrier as well.

William Optics Corp.

Complete Name & Address,

Contact No. and E-mail

Purchased Product,

including Serial No. if available

Place and date of Purchase

Reasons for return

Return Authorization Number

Please read the refund policy carefully and if you have any doubt, please contact your

Authorized Dealer or William Optics Corp.

Return in perfect condition upon receiving your RA # to where instructed.

All return charges are the responsibility of the purchaser.

Repair Policy :

Manufacturer Warranty :

Damage, Shortage & Incorrect Shipment :

If nonetheless you wish to return an item for a refund, please contact us for a return

authorization number (RA#), fill in the return form here below and return together with your

product to where instructed.

All returns to be refunded must be in perfect conditions, with original paperwork, packaging

and proof of purchase.

Refunds after 14 days from the invoice date are subject to a 15% restocking fee. No refund

will be allowed after 30 days from the invoice date.

The customer must prepay all transportation costs.

Original shipping charges, taxes or customs duties are not-refundable.

We hope that you are happy and delighted with your purchase.

Return and Refund Policy :

ZenithStar Fluorite Doublet

2005 William Optics Corp.

P19

www.william-optics.com

P20

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William Optics ZenithStar 80 User Manual Page 12

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